What's Really Going on with Uber in London

Javier Howell
September 27, 2017

Transport for London said the decision was based on the way drivers' background checks were completed, how criminal offences were reported and the use of software created to stop regulators accessing its app.

London police complained this year that the app was either not revealing, or taking too long to report, serious criminal activities consisting of sexual assaults which this put the public at risk.

"Even though there is a legal process in place, I have asked (Transport for London) to make themselves available to meet with him", Khan said.

The city's transportation agency, Transport for London, said last week it would not renew Uber's license when it expires September 30, citing a lack of corporate responsibility and concern for public security.

Uber has 40,000 drivers in London which make up one third of the city's total number of private hire vehicles. The company will be allowed to continue operating throughout the appeals process.

Just one month into his position as CEO of Uber, Dara Khosrowshahi is already apologizing to the entire city of London.

London Mayor Sadiq Khan says anger from customers and drivers over Uber losing its licence should be directed at the company.

In the wake of London's bombshell decision last week to deny Uber's licence renewal, the embattled company's new CEO has struck a conciliatory tone.

Since Transport for London announced it was revoking Uber's licence to operate in London, there have been many different responses.

The move echoed Uber's strategy in disputes with other cities.

The chief executive of Uber has apologised for mistakes that led to Transport for London withdrawing its operating licence, as he affirmed his commitment to fight the ban. It also started a petition asking the decision be reversed, which has been signed over 782,000 times. "They have let down their drivers and customers by failing, in the view of TfL, to act as a fit and proper operator", Khan said in his latest statement.

Now, Dara Khrowshahi, the brand new CEO of Uber, has sent his reply, in the form of an open letter to the Evening Standard. There is also a possibility that TfL and Uber meet soon. The ride sharing service has faced protests from taxi drivers in the city.

TfL highlighted the company's approach to reporting serious criminal offences and to obtaining criminal record checks for drivers as factors in its decision.

Councils have now said that other licensing authorities across England will be watching how the dispute between Uber and TfL unfolds, and have claimed that the case is further evidence that modern laws must be brought in to regulate private hire taxi companies.

"If you play by the rules you're welcome in London, if you don't, don't be surprised if TfL takes action against you".

Other reports by Insurance News

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